Applies to ALL products in the SBG Sword Store!

Medieval Collectables Sucks (Scam?)

by Mallory
(Fountain, CO, USA)

I wanted to get some LARPing weapons and clothing for Christmas so I went to Medieval Collectables. I know they aren't real swords, but they do sell real swords on here. I spent near to 300 dollars on items. This was on December 08, 2009. They charged the credit card information that day. I waited til next week and I emailed when my order was going to be in. They said some of my items were out of stock (Didn't specify which ones) and that they will notify me when it comes in stock. Another week goes by and still no reply. Then Christmas. Still not shipped. I chatted with someone with the website and asked what was taking so long. She was nice and decent with me. She told me which items were out of stock and if I wanted to exchange them with other items in stock. I got charged an extra four dollars for some items. I asked what time range could I expect them to ship and she said around the beginning of January. Well, it is January 10... Tempted to cancel my order. And they began ignoring my emails.

Comments for Medieval Collectables Sucks (Scam?)

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May 16, 2018

Very Poor Customer Support
by: SCA renactor

I ordered some Wisby brigandine armor, and while it was very nice looking, they didn't curve the metal sheets in front, so you couldn't wear it! Called customer support and was told "they are all like that" so I sent it back for store credit ($20 shipping fee). Then I find out there is a $50 "restocking fee", so I even lost store credit. All I can say is they have low prices but either their vendors or their buyers don't know enough to realize when something is not built right. I am especially mad that we lost $70 ($50 restock plus $20 shipping) for THEIR mistake.

Feb 08, 2017

Terrible company! Don't buy from them!
by: Anonymous

I purchased the dragon fire dagger for my daughter for Xmas and when it arrived, it had white caps on the two sharp tips. When the caps were taken off, they had discoloured and left white lines on both tips. The knife looks terrible and the discolouration can't be fixed. I contacted the company and they refused to exchange or replace it.

I would never order from them again! Steer clear!

Oct 17, 2016

scammer !
by: Anonymous

there is two medieval collectable websites. one is legit and ive spent thousands of dollars there for armor and stuff. the other one is a scam.

Sep 08, 2016

DarkKnightArmoury & MedievalCollectibles scam?
by: Anonymous

when i tired ordering off of both websites for the same item neither one went through but they still took money out of my bank account multiple times and it shows that it tired to refund me but the amount refunded to me didnt add up to what they took out. ill be calling my bank tomorrow to get my money back.

Apr 02, 2016

Company Names
by: David McLane

I want a straight answer to why there are Two Companies both selling the same items at the same address, same stock numbers, same prices, different phone numbers? I was burned badly by a company called Black Horse Arsenal, a few years ago that turned out to be a criminal enterprise, run out of a post office box, and there were all kinds of glowing testimonials telling how great their products were, excellent website, great pictures of their manufacturing facility and how great the service was, and the company DIDN'T EVEN EXIST. The head criminal involved was a jackass named Jerry Hunt. So convince me that this or these sites are real, and what's with the names?

Mar 02, 2016

HORRIBLE COMPANY!!!
by: Anonymous

This company is HORRIBLE!!! DO NOT ORDER FROM THEM!!!!!! They have had my money for 3 months now and I have yet to receive my order! Everything I attempt to order is out of stock. I finally found some things that were not out of stock and according to the web site it said they would ship them in 5 - 7 business days - that was a month ago. They charged my credit card as soon as they got my order knowing their items were out of stock. I am BEYOND FRUSTRATED with this company and now that is it March I am still trying to get the Christmas presents I ordered.

Oct 29, 2015

Perfection
by: Anonymous

I spent HOURS online trying to find pieces of clothing to complete the look for my costume. I was alarmed by how few companies specialize in the look/feel i was going for. After stumbling across medieval collectibles, i decided to take a chance of these guys. I have to say, I'm more than impressed. Shipping was fast and easy, and the quality was absolute perfection. My biggest reservation was a quality product for the price point of the items. My expectations were more than exceeded. I could not be happier with my purchases. Medieval Collectibles had everything I was looking for to complete my look. I also spoke with Dee who was very kind and courteous over the phone. I will continue to buy from here and encourage others to do the same.

Oct 05, 2015

Last Year
by: Anonymous

Last Year I had a terrible experience ordering a wizards cloak from medieval collectibles. Their website said the item was back ordered and would take 3-5 weeks. Of course they took my money right away. I waited month after month after month. When I contacted them about a ETA they were not able to give one. After about 4-5 months I ended up exchanging the items after much back and fourth. They are good IF they have you item in stock. After that experience I will never order form them again. Instead I have found museum replicas to have much better inventory control and fantastic customer service. I had a Robe shipped to me over night they saved my trip to the Renaissance fare!

Highly Recommend them!
http://www.museumreplicas.com/

Sep 17, 2015

Positive Experience
by: Marie

I actually had a really positive experience with this company and plan on ordering from them again. Maybe with the negative feedback, they've improved how they handle things. I placed an order and was informed by phone and email within a day that one of the items was out of stock. They would either ship my whole order when that item came back in stock, which would be as much as five weeks, or I could swap that out for a different item and have it shipped immediately, which I chose to do. I paid the difference using their chat service, and received my whole order no more than a week after I placed my order. I was pleased with the quality of the items, especially for the price.

Aug 28, 2015

The worst company I have ever done business with.
by: Mike Donohue

We ordered a corset, received it promptly and loved the quality. This falsely gave us great faith in this company, which proved to be very wrong. We ordered a full Ren Fest outfit at the cost of $175 which was immediately charged to my credit card. After a couple of months we inquired about the delay, received an e-mail stating it was out of stock but would be in soon. After 5 months and a couple more e-mails, they told us they could not predict when it would be in, and offered a refund at that time. We elected to wait, checking in approximately every month. After a year we gave up and asked for the refund, and was offered the option of selecting other items instead. I declined, and was told I would receive the refund immediately. Another month went by, no money. I e-mailed again asking about the delay, was told she would personally walk down to the business department and see that it was issued right away. Two days later I e-mailed them the final time and told them I was filing a complaint with the Better Business Bureau and the Attorney General if my money was not reimbursed by close of business that day. I received the reimbursement within a couple of hours, with a cur e-mail saying "your money has been refunded, have a nice day."

Aug 17, 2015

I had excellent service
by: Sarah

Just bought a lion handle tankard from medieval Collectable.
I followed the a dive of another oct on here and contacted them by email ( as I am based in New Zealand).
From start to finish I had great service and the tankard arrived in 3 business days as promised.
I honestly feel that if you are having problems, there must a communication breakdown, as i was getting prompt replied from that same person each time i contacted them.

As a member of a large re-enactment group in NZ I will be recommending the company to the rest of the group and will use the company again.

Their service is fantastic, their products awesome, and i find them to b an excellent company to deal with over all.

5 stars.
I recommend that everyone gives them a go,

Jun 05, 2015

Got item fast and as described
by: Anonymous

I ordered an item on Wednesday, in stock, UPS Ground, and it arrived Friday - just two days later. Other than the outer box being a bit banged up (thanks, UPS), everything was great. It was exactly what I had asked for, in good condition, and FAR faster than I needed.

I see on Medieval Collectables' BBB page that they acknowledged having some serious problems in the past, but "we have had zero complaints with these issues filed with the BBB for over a year". (Not sure when that was written.) It's June 2015 now, and their BBB page shows only 2 complaints closed in the past year. Looks like they've gotten their act together.

May 16, 2015

good so far
by: Anonymous

I placed an order for over 500, some items were not in stock so I agreed to ship all at once...literally 3 days later I got the email saying shipped and the ups confermation. I think some people just can't read or something because the site was very clear as to my options for my order and they were very prompt to get it out.

Mar 20, 2015

Good Service
by: Anonymous

I've spent multiple hundreds of dollars purchasing things with medieval collectibles and have never had a problem with them. the only time I've ever needed to contact their support was when I ordered something from them that I KNEW was out of stock, I asked if I could be refunded or credited as there was other things I wanted to purchase from them and I was credited within a days time, my words of advice would to be to check whether things are listed as in stock and to double check your product descriptions... people forget the customer is not always right

Feb 14, 2015

Read Product Status!
by: Anonymous

When placing an order with them, the product page tells you if the item is on backorder.
seems many people aren't looking at that.

Nov 26, 2014

Email
by: Anonymous

Have u tryed emailing them. I emails them and a day later I got a email back that had my shipping number and when it will get here

Sep 26, 2014

about. my. items. from. medieval. collectibles
by: Thomas. R

I. Ordered. 20. Arrow. Heads. For. My arrows. It. Toke. Almost. A. Year. To. Get. Them. Keep. In. Mind. I. Got. My. Japanese. Yumi bow. And. Arrow. Shafts. I. Got. Those. Items. Fast. But. It toke. A. Year. To. Get. My. Arrow. Heads. Almost. A. Year. I. Told them i will. Not. Do. Busness. With. Them. Again.

Sep 26, 2014

Sep 15, 2014

Not perfect but not all bad
by: Avalon

I have purchased several items for MC. I too have run into some problems but these are problems I found can be avoided. Or delt with very easily. One thing I found is yes some items are out of stock but it doesn't say it anywhere. They have a Check Availability button now that will show you which sizes in not in stock and roughly how long it will take get in stock. The problem of them ignoring emails. I have never emailed MC I have always called customer service and have always gotten the answers or items I need. Another trick I found is do bulk orders months in advance. They will send you what they have in stock now and the rest will come when it is available again. I will admit I have had my problems with MC. I ordered a costume from them three months in advance because it was on back order. I didn't find out till three weeks before I needed the costume that it wouldn't arrive till September. So I go it exchanged for another costume which the sent that same day as an apology for the other costume. they are not a totally bad website they have their problems just like many other websites I say give them a chance.

Sep 01, 2014

Medieval Collectibles
by: Aero

I've actually been ordering from Medieval for years, more so than any other online retailer that sells to this particular market, so hopefully I can share my experiences and help others make their own decisions...

First off, the good- the products I've ordered from them have always been quality ones. I realize that they don't manufacture their own goods, but whenever I -have- ordered from them, I've gotten exactly what I was expecting and it's arrived in great condition. They take very good care of their packing, and their customer service has so far been stellar. Their prices are usually about par- some gear you can find cheaper elsewhere and they are willing to price match, but only up to a point (sadly, I've hit this point before and had to go elsewhere.) Any problem I've had with them has been resolved quickly and efficiently- though, I've not -always- liked the resolution.

Now, the not so good- to echo a complaint seen elsewhere, they're no good at showing what is and isn't in stock. This means calling in to ask before hand is essentially a must. The live chat will work as well, but calling is just better, you'll have to trust me on that one. Another frustration I've had is that they own and operate a few sites that are essentially identical and all point back to the same physical address. This can be frustrating when searching for a particular item they usually have but don't have in stock- it'll come up on their "sister sites", but they'll be out of stock too, since it's... well, it's the same darn place.

All in all, though, I like them enough to hand out their card at events when people ask me where I got X/Y/Z for my kit/costumes.

Aug 30, 2014

Not happy with dress
by: Anonymous

I searched everywhere to find some comments on actual clothes and all i ever found was comments on their crappy service and delivery. Well i am writing this for the me out there that couldn't find the right review. I went ahead and gave them my business because i ordered something they had in stock( the ONLY size AND color they had in stock). I ordered the Kathryn Chemise dress. It looked so beautiful in the picture and i fell in love with it. Well... It came exactly on time and was what i had ordered bit it was CRAPPY! The dress was made of the cheapest material they could find; it feels like hospital scrubs. It doesn't hang right and it doesn't move at all. Very stiff and not flowy. Very very cheap quality to have cost me $89 + shipping! I would suggest not buying from these people at all.

Aug 19, 2014

Very happy customer and first time customer
by: Zachary

I just purchased a bearded axe, two tankards and an axe frogger from them. I had a feast knife on my list as well and after emailing them the day after my order (asking if they knew when I should expect my delivery), they informed me the feast knife was on backorder and kindly gave me some alternatives. I took a couple days to think over my decision and had asked them several questions in the process like:

"1. Is darkknightarmoury and medievalcollectibles the same company?

I ordered off of mc and was originally replied to by mc, but am now speaking to dka, so I'm just slightly confused.

2. If I were to chose a different knife, a cheaper one, would I still have to pay for that on top of my other order, or would I just be refunded the difference between the two.

3. Online the knife says estimated shipping is 5-7 business days... will it really still not be able to reach me by mid September? :-(

4. If I decide to keep my order as is, would the rest of my items ship to me and the knife ship later, or would the entire package have to be ready and around for it to ship?"

The Response:

"1. Dark Knight Armoury and Medieval Collectibles are sisters sites for our company and do carry the same products.

2. If you were to choose another item we would either charge for a more expensive item or for a less expensive item we could refund the difference or issue it to you as store credit.

3. 5-7 business days is the average time it takes for us to receive items from this supplier. Unfortunately that item is on backorder with our supplier with no estimated time of arrival. Because of that I would doubt it would make it to you by mid September.

4. If you would like to keep your order as is, we could ship what we have now and the IP-005 Feast Knife later, if you would like."

I then had decided to cancel the feast knife because I had just had some money issues pop up. They refunded me the money within a couple days and my items were set to ship the next day. It had reached me the day after shipping and I am very pleased with everything I got and the communication in between.

This was my first purchase and I am positive there will be more.

Sincerely,

Zachary

Aug 07, 2014

Better options?
by: K

I'd like to hear if anyone has a better option that has similar selection/price. I've bought a helmet from them and it came as advertised in a reasonable amount of time, and the online chat function worked well for me finding out if it was lined.

All in all, a good experience. Seems like lots of people are warning away from it though, and I understand my experience might be the exception, not the norm. Anyone have a better alternative?

Aug 07, 2014

Jul 07, 2014

Love MC
by: Rhoskah

I love this place. I have been buying from them for a few years now, and I have had very few issues. Issues I have had are due to not paying attention to the items availability. Most orders arrive before the expected shipping date as well. Customer service has been fantastic as well.
Always order by phone. It helps make sure things are in stock! =)

Jul 04, 2014

Same here.
by: Barbara Warren

I ordered a mug from them. It never came. They claim they shipped it. Sent me a supposed link to UPS which had no info on it. Strangely enough, I ordered a bunch of other stuff that same time from other companies - all delivered with no problem. Now they want to charge me $24!! Plus a refusal fee ( how I could refuse something I never got, I don't know).

Total ripoff. i wish I had read reviews before ordering.

May 29, 2014

I'm Sorry
by: Galin

I'm sorry others have had a bad time with MC.. I recently made an order and I had the greatest time with MC. Some of my idems were not in but they contacted me right away and suggested other items or they gave me a Gift Card toward a later order. As of now they have been great!!

Jan 26, 2014

Trouble connecting to site
by: Anonymous

I have trouble connecting to medievalcollectibles.com it comes up with a DNS solution which can be fixed manualy in adapter setting. But I wonder if this particular site itself has a "bug" when it was first created? Who else has had trouble getting onto medievalcollectibles.com without having to change adapter setting in your network setting??

Jan 13, 2014

Bad Vendor
by: Paul

Ordered a King Solomon sword from these clowns, wood mount for the sword has some of the scroll work smeared. Package extremely poorly packed, most items not in stock. No reply to my e-mail. If they knew how many items I will be buying to decorate the man cave they would have treated me better. Lots 'o' other vendors.

Dec 24, 2013

Don't order from this company !!!!
by: Anonymous

I also had the same experience some
People are having. I paid 52.00 and ordered on
Dec 8th and still have not received my items
Of course they use the excuse of it's out of stock
And it's going to take a while. Well if I don't receive
It soon I'm canceling my order and getting a
refund. Which will probably take forever !!
You figured customer service would be their
first priority but it's not, Not happy with this company
at all and will never order anything from them
again!!!!!

Dec 24, 2013

Don't order
by: Anonymous

I also had the same experience some
People are having. I paid 52.00 and ordered on
Dec 8th and still have not received my items
Of course they use the excuse of it's out of stock
And it's going to take a while. Well if I don't receive
It soon I'm canceling my order and getting a
refund. Which will probably take forever !!
You figured customer service would be their
first priority but it's not, Not happy with this company
at all and will never order anything from them
again!!!!!

Oct 28, 2013

don't order from this site!
by: Kate R

I ordered four items from this site - medieval clothing/costume for halloween. I ordered the first week of October - should be plenty of time to get it by Halloween! Two of the items were just listed as "backordered". When I inquired as to when the items would be available I was told that "our seamstress is very busy and so we can't provide you with a delivery date". Alternative items were suggested. I agree to receive the alternative items even though they weren't exactly what I wanted. I got not response for two days from the person I was emailing with. I sent yet another email and was then told that these items were also backordered. I was able to find similar items on a different website just yesterday and already received a notice that they had shipped from that website! Do not use this company. You will not get what you ordered. There are alternativs!

Oct 20, 2013

Good Experience (Oct. 2013)
by: Anonymous

After I ordered a $300 costume from Medieval Collectibles, I suddenly came across several websites complaining about their service and products. I was worried, but I decided to give them the benefit of the doubt.

I am glad that I did. I emailed the company and they gave me a delivery time-frame. The product arrived right on time.

I did notice that their BBB rating improved to a B- or B+. I felt the need to give them a positive review because they are improving.

I hope this helps.

Oct 20, 2013

Aug 27, 2013

Decent experiences, some issues with delays
by: Eric

I've ordered a number of items through this site over a long period of time now, and I can say I've had similar experiences to those described by others here, but they haven't been so bad for me that I'm about to boycott them or anything.

I've had items delayed for months, but then I've been patient about it myself and contacted them sparingly through email and have received polite assistance. They were willing to split an order to ship the immediately available items to me immediately, for instance, while waiting with the rest. They would not split an order more than once for me, but in that case it was just one item that was holding the rest up and they were willing to let me exchange that item for one that was in stock.

It's unfortunate how long some things can take, but it should also be noted that they DO NOTIFY you ON THE PRODUCT PAGE as to whether an item is currently in stock or not. To date, despite delays and the aforementioned exchange, I have received everything I've ever ordered from them, and it wasn't the worst experience in the world working with them to get my items sooner either.

Mar 29, 2013

Good for some stuff not so much for others
by: Anonymous

I ordered the morion comb (excellent fit) a 10" buckler (great for I33) and a wall hanger crossbow (still waiting). I ordered in august, so it would be here in time for faire. Crossbow was back ordered, so they offered a one time split on shipping. Helm and buckler arrived by our arranged date, crossbow was only for decor so 'no bigs'. For the prices, it's worth the wait, you just gotta' plan ahead.

Mar 26, 2013

Guys please listen to me!!!!!!
by: Anonymous

İ read all these comments and all is about buying someting online and not reciping it i have been buying swords armors for over 20 times and this is what u need to do !!!!!!

1) choose your items put in card
2) click on your items and see if they are avaible or out of stock
3) eventough it says in stock dont make the payment
4) go to live help immidiately
5) ask if those items are in stock and tell them the code number ec-234 for example it writes under the every item
6) let live help seach for it and they will tell u if its in stock or not
7) if its out of stock do not argue about it says in stock in ur website dont argue with live help ask her whats in stock
8) choose again and buy it
9) its wlill be in ur door in 5 days max
10) if you dont ask live help what happens is.....
They send u mail that items u bought is out of stock and u already payed which is problem now u just have to wait 1 week for refund and do everyothıng again have a nice days good luck and be smart

Mar 10, 2013

not a good service, period .
by: Jeffrey

My girlfriend ordered the latest Rambo machete. The purchase was made before xmas, paid in full full . It is March now and its not in . This palace is taking money now with no intention on sending anything." If you don't have a item or can't get the item, hows that work? " fraud, TAKE Your business elsewhere. Don't b a sucker playing a waiting game for u wanna. Call me I make knives!

Jan 04, 2013

Good Experience...
by: ChemicalDexta

ive ordered an Ezio Auditore Brotherhood outfit, and while they didnt have the large in stock, they had the medium (which still fit me, i just like to be sure it will fit) and they shipped the day after, and is already gone international... (by which i mean its on its way here to aus)so ill agree with a previous comment, check in advance, but their not that bad...

Aug 21, 2012

No Go on a shirt
by: Rudy

Ordered a black and red shirt about a month before our Ren Faire here in Colorado. Said 5-7 week delivery. Still have not gotten the item (now 8-21-12) but it was supposedly delivered 06-15-12. Did get a notice it was coming from Afghanistan. Really need to attach that. Once I figure out how to. Either pizz poor businessmen or a middleman company. Black list this company ASAP.

Aug 08, 2012

Even if it's cheaper go elsewhere
by: Tempestrogue

I ordered from Midievalcollectables.com almost 3 weeks out from when I needed the item in question. If there IS anything on their website about added time needed - it has to be buried where the average shopper wont see it. Anyway basically it seems that they are running their storefront but do not carry the stock to back up their store. So if you order something from them and expect that you will get it in 5-7 business days - forget it - It has been 7 days now since I ordered and they are HOPING that they will get the items I ordered from their supplier and reship them out to me in another 5 days - but you know who is to say - I needed the items - I ordered 17 days prior to needing them - I could have went elsewhere and paid about $10 more for what I was looking at - but at least I would have gotten it. STAY FAR FAR AWAY FROM THESE GUYS - the money you are "saving" is not worth the hassle of the delays ruining what you need them for - or the possibilities of not getting the item at all.

Dec 18, 2011

totally ignored
by: alan

hi, i ordered 3 swords $918 + postage to australia.order supposedly shipped on 5/11.it is now 18/12 have not recieved any items nor no response to 3 emails.i will try and ring them.after this amount of time i wondered if i had been scammed . at least i now know there is a company not sure if this makes me feel any better or not .was going to ring mason police dept.i guess i wont do this now.this whole experience has put me off ordering anything online again

Nov 11, 2011

Thank you!
by: SkeeBall

I'm on my laptop, so I don't have the bookmarks that my other PC has, so I Google "Medieval Collectables" and found this thread.
I was about to order a really nice pipe from them, but thanks to the feedback from all of you, I will be seeking other means of getting this pipe.
If it weren't for people looking out for people, I could've been in the same predicament that all of you are/were in.
Thank you!

Sep 21, 2011

Don't do business with them...
by: Robert

I would be wary ordering things from this company...We ordered two things over 3 weeks ago and the order is being held up for 1 item. When I asked if they could send them separately, I was told "Not for the $18 shipping charge you paid." I then asked what type of shipping did we select and I was told UPS Ground. I mentioned I needed the items by the end of the month and that we ordered them over 3 weeks ago, and then asked if they could expedite the shipment and ship it in a different manner other than ground once the other item came in and I was told once again, "Not for the $18 shipping charge" These people are inflexible and obviously don't understand the importance of keeping the customer happy...again...i would be very wary before ordering from this company and I am currently researching other places to order from s othat I can cancel my existing order.

Oh and by the way...when I posted this on their Facebook page, it was promptly removed and I was blocked from being able to comment on it, just like the other user!!!

Making matters worse, after I posted on Facebook, they suddenly sent me the one item they had in stock without so much of a peep of contact! Further, I asked for a refund for the remaining item and it took them four business days JUST TO PROCESS IT in their "system".

For the record, after the fiasco, I ordered the same item at Costume Craze and the item was sent WITHOUT SHIPPING CHARGES and has arrived BEFORE MC EVEN SUBMITTED MY REFUND TO MY BANK!!!

Sep 02, 2011

oh oh
by: Anonymous

great this is just great. i actually have the exact same problem. made an order got a call saying it was out of stock. asked for a refund, she said it would be about a week. two weeks later no refund, they ignored one email already and said they asked the right department to isssue the refund ASAP

still waiting

Jul 22, 2011

B#*%@ be cool!
by: Zinjanthropus B

Dude its an online buisness that caters to a very specialized clientel, with a limited number of manufacturers to supply their products. I mean lets face the sad truth that blacksmiths aren't in high demand these days. While do not often agree with their prices I would say the medieval collectables is easily the best online store for renaissance gear. So calm down its 2011 now, hopefully it got to you.-Love, Z.

Jul 16, 2011

Call first
by: Anonymous

Well the key is about ordering from them, is to call to make sure the item you want is in stock. I have ordered alot of stuff from them. Most orders came in not so bad. How ever I am still waiting for a helmet I ordered on Feb. 13th and it's July 16th now. I called and they said six month back order. Like I said, call first.

Mar 13, 2011

Waste of time and money
by: Anonymous

I bought the Rogue Greaves from Medieval Collectibles, with the intention to wear them without anything under them since the description mentions that they are backed with suede so that they will be comfortable. Well, I got them and they were basically impossible to wear alone, which defeated the purpose for me, and the existence of the suede. About a MONTH later (due to poor communication and lack of answering my questions on THEIR part after sending countless e-mails) I found out that I could not use them the way that I wanted to as I should have been able to based on the description.

When I finally sent the greaves back, I waited more than a month for my refund, but never got it, I had to contact them again before they finally refunded me, and I also had to contact them a total of two or three times before I finally got a refund for positive feedback from a purchase that I made in OCTOBER. It took over 4 months and multiple reminders just to get that.

On top of all of that, I still had to pay the huge restocking fee for the greaves, and the high shipping costs for them to get to me and go back to them. Medieval Collectables wasted a huge amount of my time, energy, and money for absolutely nothing.

I posted this on their Facebook page, and they quickly deleted it (in less than an hour) then I posted it again, and was then banned from posting anything further on their page. They only keep the positive feedback that they basically pay people to leave, and delete the REAL feedback that lets people know that they are cons.

Jan 10, 2011

all bussiness" suck
by: Anonymous

i order a civil war pistol from A TO Z ARMOURY two weeks before xmas. i paid 116 dollars for a replica civil war pistol. the week of xmas it still hadnt shown up and after a call i was told they didnt even have a record of the order. haha. and guess what? the money was never even taken off my c.c. i then called MEDIEVAL COLLECTABLES and recieved the same pistol four days later. so my overall experience with them so far is good.

Nov 22, 2010

Thank You Very Much
by: MrAcoustat

Hi i would like to thank you i was about to give an order for merchandise at Medieval Collectables BUT your experience made me think twice so i will be looking somewhere else i know that if you attack me and it is not true i will defend myself just the fact that they did'nt fight back for me is admitting that they where guilty as charged.

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