Purchase with caution

by Chelsey
(Tallahassee, FL)

I am having a very negative experience with Kult of Athena (although I purchased from them precisely because of all of the positive reviews they have received). I placed my order, received an order confirmation, and then never heard from them again. I did not receive a shipping notification, I did not receive the item I ordered. They did, however, charge my credit card for an item they never shipped. Now I'm e-mailing and calling them, but have yet to receive a single response. I seem to be the exception to the rule, and hopefully everything will be sorted out soon. I am definitely not experiencing the fast-reliable shipping that most of the other reviews talk about!!

Comments for Purchase with caution

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Jul 14, 2015

it's resolved and your own fault
by: Dustin Farnum

Don't you think you should change or delete you very negative review? It says on their page that if you get sharpening it takes longer...

May 04, 2014

Bad Product
by: Anonymous

Ordered a Belly dance sword. Was shipped in a timely manner, but the sword was not of quality. Pitted and looked bad! When I contacted the seller, they said I expected too much!! Then didn't offer an option, just return it for refund, cause they said they wouldn't be able to satisfy or guarantee a good replacement.

Aug 01, 2013

Bad seller
by: viking

It seems like they do not care for what they send over seas. Got the sword and it was rely bad, won the dispute (paypal) and lost anyway, sins the cost of sending the pis of bangdupp metal back from Norway costs more than i wold have got back. Now
i am band from their site. newer bin so badly treated by a vendor ever.

May 06, 2013

Unresponsive Service
by: Tyler A.

Undoubltedly the worst experience I've had from an online store, Ordered on March 30th and by April 8th have not received a confirmation e-mail. I have sent numourious e-mails to customer service and called several times, all to no avail.

Avoid ordering from this site if at all possible.

Nov 29, 2009

resolved!
by: Chelsey

Although I was having some problems at the beginning (as my original post indicates) which were due to my additional request that the sword was sharpened, everything has been resolved. Once I got ahold of someone they were very helpful and they resolved all my issues! I would still give them an overall positive review, although be careful of all the "fast shipping" posts, as experiences may differ.

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